5 Poniente No 105 Local B Centro,
Puebla,
Mexico,
Puebla
Rooms & Accommodations
El Encanto offers 14 air-conditioned rooms with minibars, safes, and flat-screen TVs with cable channels. Private bathrooms include showers, complimentary toiletries, and hair dryers. Some rooms feature inner courtyard or city views from balconies. Room types range from double rooms to a suite with a bathtub.
Dining Options
The onsite restaurant, El Patio de los Venados, serves Mexican cuisine with al fresco dining. Guests can also enjoy drinks at the hotel's bar. The rooftop terrace provides city views.
Leisure & Services
The hotel offers spa services including deep-tissue massages, facials, and body treatments. Additional amenities include a meeting room, dry cleaning/laundry services, and wedding services. The multilingual staff provides concierge assistance.
Location & Transportation
Located in Puebla's historic center, the hotel is 300 meters from Museo Jose Luis Bello y Gonzalez and Puebla Cathedral, 500 meters from Casa De Los Hermanos Serdan and Alley of the Frogs, and 2 km from Historic area of Los Fuertes. An area shuttle service is available for nearby destinations. Hermanos Serdán International Airport is 26 km away, with airport shuttle service offered.
Hotel Features
The property provides free WiFi throughout, a 24-hour front desk, and complimentary local calls. The Colonial-style building features a terrace with city views.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
Paid parking
Luggage storage
24-hour services
24-hour reception
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Luggage storage
Lift
Multilingual staff
Services
Paid airport shuttle
Paid city shuttle
Free valet parking
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Business
Meeting room
Spa & Leisure
Spa centre
Jacuzzi
Room features
Mini-bar
Rooftop terrace
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
5 Poniente No 105 Local B Centro,
Puebla,
Mexico,
Puebla
Map view
5 Poniente No 105 Local B Centro,
Puebla,
Mexico,
Puebla
City landmarks
Landmark
Mercado el Parian
2800 ft
Landmark
El Parian
2800 ft
Bridge
Bubas Bridge
3100 ft
Park
Historic area of Los Fuertes
1.3
mi
Gallery
The neighborhood artist
3400 ft
Museum
Museo Regional Casa de Alfenique
2300 ft
Landmark
Templo de San Francisco
2000 ft
Landmark
Escultura del Senor de las maravillas
3400 ft
Square
Paseo Bravo
3800 ft
Museum
Poblano Museum of Popular Art
2900 ft
Landmark
Museo de Arte Popular Santa Rosa de Lima
2900 ft
Nearby
Park
Zocalo
800 ft
Museum
Museo Amparo
1200 ft
PueblaMexico
Biblioteca Palafoxiana
400 ft
cnr Avs 3 Oriente & 16 de Septiembre
Cathedral of Puebla
700 ft
Church
Church of Santo Domingo
1600 ft
PueblaMexico
Alley of the Frogs
1700 ft
Av. Juan de Palafox y Mendoza
Templo del Ex-Hospital de San Roque
800 ft
Museum
Casa De Los Hermanos Serdan
1900 ft
Museum
La Casa Del Mendrugo
1300 ft
Calle Cinco de Mayo 409
Fundacion Jose Luis Bello y Zetina y Museo
1600 ft
Gallery
Museo Poblano de Arte Virreinal
1700 ft
Museum
Museo Jose Luis Bello y Gonzalez
700 ft
Calle 2 Nte 2
Museo Universitario Casa de los Munecos
1100 ft
Museum
Automobile Museum Puebla
1800 ft
Church
La Compania Templo del Espiritu Santo
1500 ft
16 de Septiembre 507
Casa del Dean
300 ft
Library
Profetica
700 ft
Museum
Living Museum Puebla
1400 ft
Historic Centre of Puebla
700 ft
Restaurants
El Mural de los Poblanos
300 ft
Avenida 16 de Septiembre 506 Centro Historico
Fonda Margarita
100 ft
5 Poniente
Frenchies Cafe
100 ft
Avenida 16 de Septiembre 315 Planta Alta. Frente a la Catedral
Cafe Wimpys
500 ft
Avenida 7 Poniente 102-b 7 poniente 102-b Colonia Centro
Hormiga Negra
600 ft
Av. 7 Oriente #5 Terraza Col. Centro Terraza
Bunaday
900 ft
3 Poniente 143-A Colonia Centro
Sabor A Puebla
600 ft
Calle 16 De Septiembre
Vittorio's
1200 ft
Calle 2 sur 106 Col. Centro
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 5 reviews
0.7
0.7/10 based on 51 reviews
Brandon
United States,
August
2024
7.6/10
The hotel boasts a superb location right at the historic center of the city, making it super convenient for exploring. The rooms are stylish but a bit impractical, especially with the noise from a wedding that went until 2 AM one night. The staff was friendly but struggled with English, which made things a little challenging. Overall, it's a decent place, but the noise and the steep stairs were not ideal.
Rooms
6.0
The rooms looked stylish but were impractical, especially with their placement below the roof terrace where a wedding was held until late. The stairs leading to the rooms were steep and lacked a handrail.
Service
7.0
The staff was friendly and accommodating, but they struggled with English and couldn't provide much information about local attractions or taxi fares.
Location
10.0
The location is simply perfect, right at the city center, making it easy to access restaurants and attractions nearby.
Dining
7.0
Breakfast was served in a beautiful courtyard, and while it was reasonable, a small gesture to offset the sleep disruption would have been appreciated.
Facilities
8.0
While the facilities were decent, the steep stairs may not be suitable for everyone. The building itself is beautiful and well-maintained.
Gary
United States,
July
2024
6.8/10
My stay at this hotel had its ups and downs. The location was awesome, making it easy to explore the area, and I found the staff to be quite friendly and helpful. However, the rooms were less than ideal, with some unpleasant odors creeping in. While the dining options were reasonable, they could use a bit more variety, especially at breakfast. Overall, I think there's decent value for money, but there's definitely room for improvement.
Rooms
5.0
The room I stayed in developed a strange sewer-like smell towards the end of my stay and felt quite damp. It also lacked a balcony or minibar despite my booking confirmation, which was disappointing. Getting to the room was a journey, with steep stone steps that had no handrail, making it a bit tricky.
Service
7.0
While the service was generally helpful, especially Cristina at the bar, I did encounter some language barriers as she spoke very little English. Unfortunately, I couldn't get much help regarding city markets or taxi fares, which was a bit frustrating.
Location
9.0
I loved the location! It was close to the city center and near some fantastic restaurants. The hotel is just perfect for anyone looking to explore Puebla.
Dining
6.0
Dining was reasonable, especially enjoying breakfast in the beautiful courtyard. However, I think a small gesture like coffee or tea would have helped with the disrupted sleep I experienced.
Facilities
7.0
The facilities were decent but nothing extraordinary. I didn't take note of any particular amenities that stood out.
Richard
United States,
July
2024
8.2/10
My stay at this hotel was quite the experience, with a picturesque view of the Cathedral that truly added to the charm. The rooms had a lovely rustic feel, although they could use a more thorough cleaning. The location was absolutely perfect, right in the heart of the city, which made exploring easy. However, I did have trouble with noise from a wedding that went until the early hours. Overall, it was a great stay but could use a few improvements.
Rooms
7.0
The rooms were elegant with beautiful rustic touches, but they definitely need better cleaning. Also, be prepared for steep stone steps as there was no handrail.
Service
9.0
The staff was incredibly friendly and helpful, especially Cristina at the bar. I appreciated the service and amenities provided.
Location
10.0
The location is superb, right in the historic center of the city, making it convenient for everything I needed.
Dining
7.0
I had breakfast in the beautiful courtyard, which was reasonable, but I wish there had been a small goodwill gesture for the disrupted sleep I experienced.
Facilities
8.0
The hotel had nice facilities, although I didn't get a chance to explore everything thoroughly.
Lawrence
United States,
June
2024
7.2/10
My stay at the hotel was quite pleasant due to its superb location and beautifully rustic rooms. The service, while friendly, could be improved, particularly in terms of language skills and local knowledge. Although the breakfast was nice, it could have offered more variety. Overall, it's a great value for money, but the upkeep of the rooms could use some attention.
Rooms
7.0
The rooms were elegant and beautifully rustic, but they could definitely use some better cleaning.
Service
6.0
The staff was friendly, especially Cristina at the bar, but they spoke almost no English and couldn't provide much information about local attractions.
Location
10.0
The location is just perfect, close to the city center and near some amazing restaurants.
Dining
7.0
Breakfast in the beautiful courtyard was nice, although a bit more variety would have been appreciated.
Facilities
6.0
The facilities were adequate, though not particularly luxurious or modern.
Tom
United States,
May
2024
6.8/10
I had a mixed experience at this hotel. While the location is absolutely perfect right in the historic center and the staff, especially Cristina at the bar, were friendly and accommodating, my room was damp and did not have the amenities promised. Moreover, a wedding happening above my room kept me up late one night. It's a beautiful building, but it could use some improvements in comfort and soundproofing.
Rooms
5.0
My room unfortunately smelled quite damp and lacked a balcony or mini bar as indicated in my booking. It was comfortable overall but disrupted by noise from a wedding on the roof terrace until 2 am one night.
Service
7.0
The staff was welcoming, though I encountered some language barriers, as they spoke almost no English. Cristina at the bar was especially helpful, making the service pleasant.
Location
10.0
The location is superb, right at the historic center and close to everything you need, including great restaurants.
Dining
6.0
I enjoyed breakfast in the beautiful courtyard, but it would have been nice to have more options available as a goodwill gesture given the noisy night.
Facilities
6.0
The building itself is beautiful and adds to the overall charm, but the steep stone steps without a handrail were challenging.
Hotel Posada Guadalupe
Hotel Real De Puebla
City Express By Marriott Puebla Centro
The Main Street Hotel
Desmond Hotel
Couples Getaway, Honeymoon Sweet, Perfectly Cozy Beach Front Condo With Kitchen, Pool, Free Parking,Check-In At Door
Downtown Luxury Victorian Retreat
Mac'S Motel
The Summit Condo Resort
Econo Lodge Inn & Suites Downtown
City Express By Marriott Toluca
City Express By Marriott Irapuato